www.idautomation.com

Vol 2010 Issue 10

IDAutomation.com Monthly Newsletter
 
64-bit Office 2010 Incompatibility Update:

The compatibility problem with the 64 bit version of Office 2010 and our ActiveX controls, VBA Macros and the Word Excel Add-in have been resolved. We have re-engineered these products to work with both 32 bit and 64 bit versions of Office 2010 and all updates were released as of October 19th 2010.

Download the current version of any these affected IDAutomation products with an active Priority Support & Upgrade Subscription.

USB Barcode Scanner in Gray for $99:

There is still time to take advantage of our special on the GS1 Databar USB Barcode Scanner Kit in gray, for the low price of $99, before supplies run out. This USB scanner is completely DataBar compliant and supports all DataBar barcode types, which will be required by GS1 in all retail checkout systems by January 1, 2011. This special price is a $20 savings over our popular black model scanner at list price. - SALE EXPIRED

Video Tutorials:

To assist our customers with implementing and working with our products, we have put together a group of training videos:

Product Updates and Priority Support and Upgrade Subscription Renewal:
Priority Support & Upgrade Subscription

IDAutomation's Priority Support and Upgrade Subscription allows you to receive the latest version of the product, unlimited phone support, priority Help Desk support during work hours and additional help desk support on evenings, weekends and holidays.

If the Priority Support and Upgrade Subscription has not been purchased or is expired, it may be activated from the appropriate link:

If the Priority Support and Upgrade Subscription has been purchased:

If you have an active Priority Support agreement, log into the IDAutomation store and go to “Account” located in the upper right hand corner. On the Account screen, there will be a list of Recent Orders with a summary of what each order contains if there is more than one. Click on the "View Order" button of the order that contains the software to download. The download will be located under the Digital Goods section of the online Invoice.

For customers who do not purchase the Priority Support and Upgrade Subscription, support is limited to our online knowledge base and the product support site. Product updates are only provided to customers with an active Priority Support and Upgrade Subscription.

Recent Press Releases



 
In this Issue:

You have received this issue of the newsletter because you subscribed or you purchased products from us. The purpose of this newsletter is to keep you informed of news and updates for the products you ordered.

Contact Info:

IDAutomation.com, Inc.
550 North Reo Street,
Ste 300
Tampa, FL 33609
(813) 514-2564

 
 

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