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Demo Version of ActiveX Controls & Crystal UFLs does not display on
Win Server 2003
Problem:
Operating System:
Products:
Applications using the above mentioned products will terminate unexpectedly,
return no data, or cause a general protection fault error in Crystal
Reports.
The problem is created when the evaluation version dialog message
box is displayed. If the Microsoft Messenger program (not the same as
MSN or Windows Messenger) is not running, the messages will be
suppressed causing the application to terminate unexpectedly. The purchased
version of the product will not cause the issue.
Solution(s):
Make sure that the Microsoft Messenger Service is running.
Services can be accessed in two ways:
- RIGHT click on the My Computer Icon and then select
Manage.
- Under Computer Management click on the Services tab.
From there, locate the Messenger Service and RIGHT
click on the service and select START.
(NOTE: Once the server is re-booted, the Messenger Service
will be disabled again. To manually disable the service, follow the
instructions above and select STOP when right clicking the Messenger
service.)
Additionally, the purchased version of the product will not cause
this issue.
Related Documents:
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