Troubleshooting MICR Font & Components
The solutions provided below may solve MICR E-13B read errors and check processing problems reported by banking institutions. The solutions listed below have solved print problems in MICR based products, which include Check Design and Printing Software, MICR E-13B Fonts, .NET Windows Forms Controls and ASP.NET Server Controls.
Verify the correct horizontal and vertical placement of the MICR E13B font symbols and their fields:
Compare the MICR font
output to IDAutomation MICR font placement guidelines document (which
is only available if the MICR font is purchased from IDAutomation),
obtain the MICR Printed Image Specifications from the
American Bankers Association or
a check printing gauge from a banking institution. The alignment
process is simplified if the check stock contains a transit alignment
symbol as a watermark near the bottom; align the first bank routing
or transit symbol in the box. Not all check stock contains the transit
alignment symbol. Most of the
stock available from IDAutomation affiliates contains this symbol.
Verify the quality of MICR toner:
Some banks now use OCR (Optical Character Recognition) to read the MICR font line on checks and regular laser toner is somewhat magnetic. However, MICR toner must be used to conform to ISO, ANSI and ABA standards. Be sure the toner is from a reputable source, such as IDAutomation MICR Toner Affiliates.
Character spacing issues:
MICR images may print wider or narrower on some printers, paper and under certain humidity conditions. MICR should be printed as close to 8 characters per inch (CPI) as possible. Use the following procedure to test the spacing:
Irregular character, stroke width or other read errors:
Try increasing or decreasing the print intensity, which is a property in IDAutomation MICR components. When using fonts, try using the bold or light versions of the MICR font instead of the normal version. When reported, this type of issue was the result of strict MICR test equipment reports, although this did not cause a MICR read error with bank reading equipment. Adjusting the print intensity on the printer or in the print driver may also resolve the problem.
Printer, paper, toner and drum quality:
Slight defects in the printer, paper, toner or drum may also cause irregular character, stroke width or other read errors. Use only check stock made from virgin pulp and new high quality MICR toner cartridges instead of recycled cartridges. Do not use recycled paper, because certain particles embedded in the paper can cause rejects.
When creating custom check forms with Peachtree Complete Accounting, the MICR font cannot be selected
Peachtree Complete Accounting version 8 or greater is required to use the TrueType MICR font in reports and custom forms. Please contact Peachtree tech support or refer to the application's documentation for problems with custom forms.
Print Driver Issues:
Ensure the printer driver is up to date and test changing the print settings for the highest dpi allowed. Additionally, changing the print method to print TrueType as graphics and various raster options have been known to solve MICR print issues.
If the recommendations above do not solve the problem, use a process of elimination to find the issue. For example:
For general font issues, please refer to IDAutomation's primary font support site.