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Font Displays Symbols Instead of the Intended Font

This issue applies to:

Solution(s):

IDAutomation fonts that are dated July 2003 and later resolve this issue. Download the current version of any product with an active Priority Support & Upgrade Subscription.

If strange symbols or the "symbol" font is being displayed instead of the actual intended font, one of the following has most likely occurred:

  • The intended font is no longer installed on the system. Check the active fonts to make sure it is installed and operational. In Windows, this is accomplished by going to Control Panel - Fonts. Then double click on the font to view it.
  • A document or form that had the intended font on it was opened in edit mode on a computer that did not have the actual intended font installed on it. If this happens, the "symbol" font is selected as the font type and when the form is saved, the symbol font will appear instead of the intended font. For example, a developer creates a form in Visual Basic that has the MICR font selected. It is saved to a network drive and then another developer opens the form, but does not have that particular MICR font installed on his PC. Visual Basic will then select the next closest font, which is the symbol font to display the information. When the form is saved, it is saved with the symbol font instead.

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