IDAutomation Scanner Return Policy
PLEASE NOTE: This return policy pertains only to IDAutomation Barcode Readers. For hardware returns from other manufacturers, such as Hand Held Products, Metrologic, Symbol or IDTech, etc., please review the following return policy.
If for any reason, you are not satisfied with any of the IDAutomation Barcode Scanners, we offer a 30 day money back guarantee. We would like to process your return as quickly as possible. To help us do this, please follow the instructions below. We must have all the information to process your return and refund your purchase. We are not responsible for any taxes, tariffs, and shipping costs on any products shipped or returned.
Return Hardware or Shipped Products:
ATTENTION: IDAutomation cannot issue a return for any product that is not defective. Once a product has been opened, it is considered "used" by the manufacturer and is not resalable. If our Distribution Center finds an item that is not defective when their testing has been completed, the product will be returned to you and no refund will be issued.
If you have purchased an IDAutomation.com Plug 'n Play Barcode Reader, please view the following return policy.
We would like to process your return as quickly as possible. To help us do this, please follow the instructions below. We must have all the information to process your return and refund your money. IDAutomation is NOT responsible for taxes, tariffs, and shipping costs on returned products. Please do not send Hardware Returns to IDAutomation.com directly. The hardware return address will be sent to you with your RMA.
NOTE: There are no returns, exchanges or refunds of labels or ribbons for any of the printers that IDAutomation offers.
NOTE: There are no returns, exchanges or refunds for any of the labels or ribbons for any of the printers that we resell.
Limitation of Liability on Hardware
This limitation of hardware liability is necessary because IDAutomation is a reseller of hardware and does not directly manufacture any hardware devices. The entire limitation of liability (including attorney’s fees, if any) under this policy and/or the limited hardware warranty, if any, is 3 times the original purchase price of the product (excluding any tax, shipping and additional charges) at the time of purchase from IDAutomation or the authorized affiliate or reseller. This amount should be adequate to redirect any claims to the proper manufacturer, however, it should be understood that all intellectual property claims and all other claims relating to the hardware itself are not directly the responsibility of IDAutomation but rather only the manufacturer.
IDAUTOMATION, OUR RESELLERS AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF PROFITS OR POTENTIAL PROFITS, LOSS OF SAVINGS OR ANTICIPATED SAVINGS, LOSS OF BUSINESS OR GOODWILL, LOSS OF DATA, LOSS OF OPPORTUNITIES, OR LOSS OF USE OF THE PRODUCT OR ANY EQUIPMENT, COST OF CAPITAL, COST OF SUBSTITUTE OR REPLACEMENT PRODUCT, EQUIPMENT, FACILITIES OR SERVICES, DOWN TIME, YOUR TIME, REGARDLESS OF THE FORM OF ACTION, ANY THIRD PARTY CLAIMS, AND ANY INJURY TO PROPERTY OR BODILY INJURY (INCLUDING DEATH) TO ANY PERSON, ARISING FROM OR RELATING TO THE USE OF OR THE INABILITY TO USE THE PRODUCT OR ARISING FROM BREACH OF THE WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, TORT, OR STRICT LIABILITY, WHETHER OR NOT SUCH LOSS OR DAMAGE WAS FORESEEABLE, EVEN IF WE OR ANY OF OUR AFFILIATED COMPANIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
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