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Level 2 Support and Upgrade Subscription

IDAutomation software products are updated as necessary with improvements to security and compatibility in addition to implementation of the latest barcode symbology changes. Level 1 support is provided free for all purchases and pre-sales support. Level 2 Support with Upgrade Subscription is available to provide the highest level of support combined with the latest version of the product. With any product purchase, Level 2 support is provided for one incident for up to 60 days from the purchase date.

Level 1 Support:

Level 2 Support with Upgrade Subscription: (a.k.a Priority Support and Upgrade Subscription)

"I am so impressed with the great support that you have provided. We chose IDAutomation for low cost of entry to buy barcode reading equipment. It has been a very pleasant surprise to also receive first class support! Thank you!" - Sandie Smith, Veridian Limited, Spencer, IA

To activate the one year Level 2 Support & Upgrade Subscription for a previously purchased product, please select it from the list below:

Barcode Font | Barcode Component | Barcode Generator | Barcode Application | Hosted Dynamic Generator

Barcode and Security Fonts   Barcode Generation Components
IDA21 Aztec Font and Encoder for Windows discontinued IDA31 ActiveX Linear Control
IDA22 Aztec Font and Encoder Suite IDA39 ActiveX Linear + 2D Control
IDA07 Codabar Font Advantage IDA27 Linear Streaming Barcode Server for IIS
IDA09 Code 11 Font Advantage IDA46 Streaming GS1 DataBar Barcode Server for IIS
IDA10 Code 128 Font Advantage Package IDA43 Streaming Linear + 2D Barcode Server for IIS
IDA08 Code 25 Font Advantage IDA40 .NET Barcode Linear Forms Control
IDA06 Code 39 Font Advantage Package IDA62 .NET Linear + 2D Forms Control
IDA11 Code 93 Font Advantage IDA66 .NET MICR Forms Control
IDA15 Premiere Font Package formerly known as Complete IDA69 .NET GS1 DataBar Forms Control
IDA30 Data Matrix Font and Encoder Suite IDA88 .NET Barcode Recognition Decoder SDK
IDA32 Data Matrix Font and Encoder for Windows IDA61 ASP.NET Linear Web Component
IDA133 GS1-128 Barcode Fonts IDA48 ASP.NET GS1 DataBar Web Component
IDA16 GS1 DataBar Barcode Fonts IDA67 ASP.NET MICR Web Component
IDA134 GS1 Linear Barcode Font Suite IDA63 ASP.NET Linear + 2D Barcode Web Component
IDA160 GS1 2D Barcode Font Suite IDA76 Linear Barcode Webservice discontinued
IDA137 GS1 Linear + 2D Barcode Font Suite IDA78 GS1 DataBar (RSS) Composite Barcode Webservice discontinued
IDA12 Interleaved 2 of 5 Font Advantage Package IDA77 2D Barcode Webservice discontinued
IDA42 Maxicode Font and Encoder for Windows discontinued IDA25 Java Linear Barcode Package
IDA33 Maxicode Font and Encoder Suite IDA47 Java GS1 DataBar Barcode Package
IDA02 MICR CMC7 Font Advantage IDA26 Java Linear + 2D Barcode Package
IDA01 MICR E13B Font Advantage IDA80 .NET Compact Framework Linear Barcode DLL
IDA13 MSI Plessey Font Advantage IDA81 .NET Compact Framework Linear + 2D Barcode DLL
IDA03 OCR Font Advantage IDA92 ASP Linear Barcode Generator Script discontinued
IDA24 PDF417 Font and Encoder Suite IDA93 PHP Linear Barcode Generator Script
IDA23 PDF417 Font and Encoder for Windows IDA51 Reporting Services Linear Barcode Custom Report Item (CRI)
IDA04 USPS Intelligent Mail IMb Barcode Fonts IDA52 Reporting Services Linear + 2D Barcode Custom Report Item (CRI)
IDA20 QR Code Font and Encoder Suite    
IDA19 QR Code Font and Encoder for Windows discontinued    
IDA05 Royal Mail (4 State) Font Advantage    
IDA72 Security Font Advantage    
IDA44 TrueType Font Package for Windows    
IDA75 Universal Barcode Font Advantage    
IDA90 2D Universal Barcode Font & Encoder for Windows    
IDA91 2D Universal Barcode Font & Encoder Suite    
IDA14 UPC/EAN Font Advantage Package    
Native Barcode Generators
IDA94 ASPX Linear Barcode Generator Script   IDA109 i-net Clear Reports Linear Native Barcode Generator
IDA131 ASPX Linear + 2D Barcode Generator Script IDA110 i-net Clear Reports Linear + 2D Native Barcode Generator
IDA130 ASPX Code 128 Barcode Generator Script IDA111 i-net Clear Reports Code 39 Native Barcode Generator
IDA132 ASPX Intelligent Mail IMb Barcode Generator Script IDA112 i-net Clear Reports Code-128 & GS1-128 Native Barcode Generator
IDA128 ASPX Data Matrix 2D Barcode Generator Script IDA113 i-net Clear Reports Data Matrix Native Barcode Generator
IDA129 ASPX PDF417 2D Barcode Generator Script IDA36 Microsoft Access Linear Native Barcode Generator
IDA127 ASPX QR-Code 2D Barcode Generator Script IDA37 Microsoft Access Linear + 2D Native Barcode Generator
IDA86 Crystal Reports Linear Native Barcode Generator IDA114 Microsoft Access Code-128 & GS1-128 Native Barcode Generator
IDA87 Crystal Reports Linear + 2D Native Barcode Generator IDA115 Microsoft Access Code 39 Native Barcode Generator
IDA97 Crystal Reports Code-128 + GS1-128 Native Barcode Generator IDA116 Microsoft Access USPS Intelligent Mail IMB Native Barcode Generator
IDA98 Crystal Reports Code-39 Native Barcode Generator IDA117 Microsoft Access PDF417 Native Barcode Generator
IDA99 Crystal Reports USPS Intelligent Mail IMB Native Barcode Generator IDA118 Microsoft Access Data Matrix Native Barcode Generator
IDA100 Crystal Reports PDF417 Native Barcode Generator IDA119 Microsoft Access QR-Code Native Barcode Generator
IDA101 Crystal Reports Data Matrix Native Barcode Generator IDA120 Microsoft Excel Linear Native Barcode Generator
IDA102 Crystal Reports QR-Code Native Barcode Generator IDA121 Microsoft Excel Linear + 2D Native Barcode Generator
IDA45 FileMaker Pro Native Linear Barcode Generator IDA122 Microsoft Excel Code-128 & GS1-128 Native Barcode Generator
IDA142 FileMaker Pro Native Linear + 2D Barcode Generator IDA123 Microsoft Excel Code 39 Native Barcode Generator
IDA108 FileMaker Pro Code-128 & GS1-128 Native Barcode Generator IDA124 Microsoft Excel PDF417 Native Barcode Generator
IDA138 FileMaker Pro Code 39 Native Barcode Generator IDA125 Microsoft Excel Data Matrix Native Barcode Generator
IDA139 FileMaker Pro UPC/EAN Native Barcode Generator IDA126 Microsoft Excel QR-Code Native Barcode Generator
IDA140 FileMaker Pro USPS IMb Native Barcode Generator IDA104 OpenOffice Native Linear Barcode Generator
IDA141 FileMaker Pro PDF417 Native Barcode Generator IDA105 OpenOffice Code-128 & GS1-128 Native Barcode Generator
IDA135 FileMaker Pro Data Matrix & GS1-DataMatrix Native Barcode Generator IDA106 OpenOffice Native Linear + 2D Barcode Generator
IDA136 FileMaker Pro QR-Code & GS1-QR-Code Native Barcode Generator IDA107 OpenOffice Data Matrix Native Barcode Generator
IDA35 Google Docs Linear Barcode Generator IDA34 Oracle Reports Native Linear Barcode Generator
IDA28 JavaScript Linear Native Barcode Generator IDA155 SSRS Linear Barcode Script
IDA29 JavaScript Linear + 2D Native Barcode Generator IDA156 SSRS Linear + 2D Barcode Script
IDA143 JavaScript Code-39 HTML5 Barcode Generator IDA157 SSRS PDF417 Barcode Script
IDA144 JavaScript Code-128 & GS1-128 Barcode Generator IDA158 SSRS Data Matrix Barcode Script
IDA145 JavaScript UPC-A & EAN-13 Barcode Generator IDA159 SSRS QR-Code Barcode Script
IDA149 JavaScript USPS Intelligent Mail (IMb) Generator    
IDA146 JavaScript PDF417 SVG Barcode Generator    
IDA147 JavaScript GS1-DataMatrix Barcode Generator    
IDA148 JavaScript QR-Code | GS1-QRCode Barcode Generator    
Stand-Alone Barcode Generator Applications
IDA71 Barcode Label Software
IDA74 Barcode Label Pro Software
IDA64 Linear Image Generator
IDA70 GS1 DataBar Image Generator
IDA38 QR Code Image Generator
IDA65 Linear + 2D Image Generator
Hosted, Annual Subscription-Based Services
IDA82 Hosted Dynamic Barcode Image Generator Service   IDA150 Linear 1D Barcode SSRS Generator Service
IDA50 Hosted Dynamic Aztec Barcode Image Generator Service IDA154 Linear plus 2D Barcode SSRS Generator Service
IDA56 Hosted Dynamic PDF417 Barcode Image Generator Service IDA151 PDF417 SSRS Generator Service
IDA18 Hosted Dynamic QR Code Barcode Image Generator Service IDA152 Data Matrix SSRS Generator Service
IDA17 Hosted Dynamic GS1 DataBar Barcode Image Generator Service IDA153 QR-Code SSRS Generator Service
IDA57 Hosted Dynamic Data Matrix Barcode Image Generator Service IDA84 Linear Barcode Generator Web Service
IDA58 Hosted Dynamic MaxiCode Barcode Image Generator Service IDA85 2D Barcode Generator Web Service
IDA83 Hosted Dynamic Linear + 2D Barcode Image Generator Service    

As a company designed to stay in business, these support charges are necessary to cover the costs of future development, support and testing. Support services are available for IDAutomation products only. IDAutomation does not provide consulting services or troubleshoot custom source code. For more information on support limitations, refer to the IDAutomation statement of support.

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