Barcode Hardware RMA Request

This form is to request a RMA (Return Merchandise Authorization) on previously purchased hardware products. Any questions on how to set up or use the scanner, please Ask a Question on our support forum.

Please complete the following form in its entirety and click submit to email the RMA request form to Customer Service. Following receipt, we will respond with further instructions on how to proceed with your request.

Phone Number
Order Number
Scanner Model
Serial Number
Reason for Return

You are requesting which of the following:

Condition of Return


A local email client must be installed for this form to be automatically populated in the body of the email. This form is not compatible with Internet Explorer 8 and above, please copy the information from the form and send it via email to: email us