Returns Process for IDAutomation Software & Hardware Products

We are sorry if you feel the need to return your product. If there is anything we can do to help avoid a return, please contact us for Priority Support or Search for Known Solutions.

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NOTE: Refunds can only be processed in the form they are paid. Wire Transfer, EFT, and Check payments are non-refundable and the 30-day money-back guarantee does not apply to these payment types.