Contact Information:

Popular Sales Links:

How to place an order online
Purchase Order Process
Update Priority Support Subscription
How to return a Product
Software License Agreements

Common Support Solutions:

Unable to scan data printed with a barcode font
MICR font-specific problems
How to create a label with the Barcode Label Software
Image Generator opens to task bar only
Programming the SC5USB Scanner (video)
Barcode Add-in for Excel (video)

When contacting IDAutomation for support, please include the exact product being used, the Order Number and a detailed description of the problem.

* Direct phone contact is in English only. However, if a question is submitted to our Support Forum or via email, it can be translated from Spanish, French, Italian, German, Portuguese and Dutch languages for full support.